we take all precautions to reach the goods purchased
by you in our Showroom in the same good condition at
your doorsteps; it is prone to hazards in spite of
packing each item with meticulous care.
While handling on account of rapid movement,
during lifting, lowering, tilting, pushing,
dragging, dropping, customs clearance etc.
During Sea Voyage risk of damage is on
account of rolling, pitching, heaving, surging,
swaying and yaw.
Other Risks faced are due to fire, theft,
water damage etc.
is the reason why we insure your merchandise for the
full value in order to safeguard your interest.
your merchandise has reached you in a damaged
condition, the following documents have to be
organised at your end without any loss of time.
It is to be noted that your merchandise has
to be cleared within a stipulated period of time,
according to the mode of transport.
Air Transit : Within
30 days from the date of arrival of consignment at
the Airport of destination.
Ocean Transit :
Within 60 days from the date of arrival of
consignment at the Port of destination.
which, Claim on account of damage would not be made
good by the Insurance Company.
If your cargo has any damage on the exterior,
you should insist on Open Delivery from the carrier
or their agents who in turn would issue an Open
Delivery Certificate and Insurance Survey Report,
describing therein the condition of the goods at the
time of delivery, date of arrival of cargo and
delivery taken on.
If your consignment has been lost on Board or
Carrier, a Non-Delivery Certificate of package lost
during loading and unloading operation, has to be
obtained from the Carrier.
If your consignment has been short-landed from the
vessel, a Short Landing Certificate has to be
obtained from the Port Authorities.
When you receive your cargo at your premises and the
packing from the exterior looks intact but while
opening the case, you notice that the items are
damaged; then you have to inform without any loss of
time to your nearest Settling Agents whose address
and phone numbers are available on the Insurance
Cover Note. An
Insurance Survey Report should be obtained from the
concerned Settling Agents.
All expenses incurred on account of Survey Fee would
be reimbursed by the Insurance Company on production
of the Bill.
Along with the above stated Certificates, you should
submit copies of the following Documents to the
Agent; which you would have received from us :
Invoice and Packing Slip
Insurance Cover Note duly endorsed
Bill of Lading / Airway Bill
Certificate of Origin (GSP Certificate)
Oriental Insurance Company Limited
Divisional Office 9, # 5, 3rd Floor, Pathi Plaza,
Vatal Nagaraj Road, Okalipuram Bangalore
– 560 021, I n d i a
: 91 80 3120349 & 3120412